We treat the privacy of users extremely seriously. In general, we use the personal information that we collect from you to match your needs with our services and to identify your personal preferences. We also use it to process any requests that you may make through our website. We invite you to visit our website without revealing who you are or registering with us. However, if you choose to give us personal information via the internet, we refer you to our Data Protection Policy to let you know how we will use such information. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will endeavour to respect your wishes.
How Do We Collect Information About You and How Is It Used?
You may provide personal information when communicating with us. You may request a product or a service and give your name, e-mail address, and other contact information so that the request can be processed and products or services where appropriate delivered to you. We may collect information about your tastes and preferences both when you tell us what these are and by analysis of customer traffic, including by using cookies (see below). When you visit our website, some information such as your internet protocol address, internet service provider, operating system, the website from which you arrived, and the time and date of your visit may be collected automatically as part of the software operation of this website. This collection of information is entirely anonymous. We use this information solely for internal marketing purposes. We consider all the personal information you give us is sensitive personal data within the meaning of the Data Protection Act 1998. Any such information (“sensitive information”) will only be disclosed with your express consent.
We may use personal information collected about you to personalise your visits to our website. We also use the information to help us develop the design the layout of our website to ensure it is as useful and helpful as possible. We may use personal information collected about you to let you know about functionality changes to our website or changes to our terms and conditions of use. Sometimes (and only in accordance with any preferences selected by you) we might use the personal information collected about you to let you know about, new goods, services or offers that you might find interesting.
We may provide aggregate statistics about our sales, customers, traffic patterns and other site information to third parties, but these statistics will not include any information that could personally identify you.
We reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself or its users.
What information do we collect?
When you fill out a form on the website, you provide us with both contact and other personal information. Contact information typically includes your name, email address and telephone numbers. While you are a user of our services, we manage information with regard to your account status, choice of services and customer logs. In addition, we may store electronic mail and other communications we receive from you as a necessary incident to the transmission and delivery of those communications.
How do we use this information?